jbh
Well-known member
I know I've mentioned on here before about my 2007 Ford King Ranch Dually that SHOULD HAVE BEEN PAINTED LEMON YELLOW......due to numerous injector problems along with a wide array of other things that started at 2000 miles and hasn't quit clear up to right before the snow storm this week whenever the injector controller went out!!!! at 64,000 miles.
This time I finally had ENOUGH! I had a semi-annual payment due December 13th, and I informed Ford credit......along with Ford customer service.....that they would not receive another dime of my money until they got it right and also extended the warranty past 100,000 miles....due to its CHRONIC NATURE.......I fully expected NOTHING and have NEVER MISSED a payment in my life......BUT......I was prepared to give it back to them and fight them in court if it went that far! I told them I didn't want it replaced, I just wanted it like it should have been when it was built......I kept my cool and was very polite and to the point.
Well guess what........they EXTENDED the WARRANTY to 200,000 miles or 7 years (whichever comes first), and guaranteed when it left the shop that it WOULD be right.....I'm still in SHOCK! I know there are a bunch of bad injectors in pickups out there and if you have a similar pickup story to mine, I'd put the heat on customer service.....I was told they know they've got to get better in a hurry, and maybe they ARE TRYING NOW, for a change!
This time I finally had ENOUGH! I had a semi-annual payment due December 13th, and I informed Ford credit......along with Ford customer service.....that they would not receive another dime of my money until they got it right and also extended the warranty past 100,000 miles....due to its CHRONIC NATURE.......I fully expected NOTHING and have NEVER MISSED a payment in my life......BUT......I was prepared to give it back to them and fight them in court if it went that far! I told them I didn't want it replaced, I just wanted it like it should have been when it was built......I kept my cool and was very polite and to the point.
Well guess what........they EXTENDED the WARRANTY to 200,000 miles or 7 years (whichever comes first), and guaranteed when it left the shop that it WOULD be right.....I'm still in SHOCK! I know there are a bunch of bad injectors in pickups out there and if you have a similar pickup story to mine, I'd put the heat on customer service.....I was told they know they've got to get better in a hurry, and maybe they ARE TRYING NOW, for a change!