I can relate 2 experiences we have had, 1 good and 1 very bad, several years ago I purchased 2 bred shorthorn cows 4-5 yrs old, when they calved out , one of the cows immediately started loosing weight with severe diarehha, ran blood tests for Johnes and was found to be positive, I called where i bought the cows to warn him, and called the farm where these cows were born-Waukaru to let them know. to my surprize the Jordans were above and beyond the call of duty, they credited me the difference between what I paid for the cow and the market price as a credit towards a purchases at their sale. Bacause of this I will always hold the Jordans in the highest regard and reccommend them to all. My 2nd experience wasn't nearly as good, I purchased a 6 mo Sonny heifer from a local breeder for my daughter to show, after her year of showing we tried to breed her. It took a few months to get her bred AI and was checked by blood preg at 40 days, but came back in heat about 2 mon later, which i bred her with bull and same results, preg @ 45 days the heat 2 mo later. I contacted the breeder and asked for some kind of settlement on this, even going as far to offer to accept the difference between market and purchase price, without any success, the breeder totally refused and began to blame me, my barn, and made very nasty comments about my abilities to raise cattle. I contacted several vets for 1 last try and rebred her, got her preg and then used a series of progesterone shots to keep her preg. She finally calved out at 3+ yrs old lost the calf and promptly shut down her ovaries which got her the truck ride. Moral of the story here is while I try to tell anyone who asks how great Waukaru was I also go out of my way to let as many know about the other guy, even going as far as calling a sale manager to warn him about this guy. I hope that should I ever be on the other side of the coin I will be more like the Jordans than guy #2